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If you need to contact World Track Travel you can either telephone or email us using the details below. For answers to commonly asked questions, take a look at our FAQ’s listed below.

020 8395 3787

Open 24 hours, 7 days a week

Email:info@world-track.co.uk

Frequently Asked Questions

Flights

Always treat airline tickets, as you would cash. Some airlines will replace lost tickets by the indemnity system, whereby you will receive a replacement ticket on signing a guarantee to pay the airline should the lost ticket be used fraudulently and cause loss to the airline. Other airlines however do not use this system, and will insist on you repurchasing your ticket at the local rate and will only refund the original after 12 > 18 months. Whilst other airlines will simply charge a re-issue fee of £40-60 approximately. It is recommended that you keep a record of your tickets numbers on a separate piece of paper.

Categories: Flights, General, Tickets

The maximum free baggage allowance is always printed on your ticket. However below is a guideline: Within Europe 20 Kilos (44blbs) on a Scheduled Airline, 15 > 20 kilos on a Charter Airline plus 1 piece of hand luggage (approximately 10 Kilos). Long haul via Eastern Hemisphere 20 kilos (44lbs) plus 1 piece of hand luggage (approximately 10 kilos). Long haul via Western Hemisphere 2 pieces of luggage, the maximum weight of each piece must not exceed 32 kilos.

Category: Flights

General

All Group Bookings should be made directly with us on the phone or by email at info@world-track.co.uk.

Group discounts usually apply on bookings of 10 passengers or more.

Category: General

Always treat airline tickets, as you would cash. Some airlines will replace lost tickets by the indemnity system, whereby you will receive a replacement ticket on signing a guarantee to pay the airline should the lost ticket be used fraudulently and cause loss to the airline. Other airlines however do not use this system, and will insist on you repurchasing your ticket at the local rate and will only refund the original after 12 > 18 months. Whilst other airlines will simply charge a re-issue fee of £40-60 approximately. It is recommended that you keep a record of your tickets numbers on a separate piece of paper.

Categories: Flights, General, Tickets

All special requests should be made at the time of booking, or by telephoning our sales team on 0870 499 0140. We will do all possible to assist you.

Category: General

Tickets

It varies whether you can change your reservation depending on the booking type you have. You can find out if you can change your booking by checking the invoice we sent you when you booked which states the restrictions of the booking. If you are not sure, send us an Email or call us and we will happily assist you.

Category: Tickets

Always treat airline tickets, as you would cash. Some airlines will replace lost tickets by the indemnity system, whereby you will receive a replacement ticket on signing a guarantee to pay the airline should the lost ticket be used fraudulently and cause loss to the airline. Other airlines however do not use this system, and will insist on you repurchasing your ticket at the local rate and will only refund the original after 12 > 18 months. Whilst other airlines will simply charge a re-issue fee of £40-60 approximately. It is recommended that you keep a record of your tickets numbers on a separate piece of paper.

Categories: Flights, General, Tickets

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